100 Success Stories

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100 Success Stories - 2010

Documented 100 Success Stories for Public Grievances Commission (PGC), Government of National Capital Territory (NCT) of Delhi. Of thousands of the complaints that the PGC have resolved, 100 Success Stories were selected and documented by studying the case files, in depth interviews with the affected parties and capturing photographic evidence to understand the process of grievance redress and the perceptions of the complainants to learn lessons.

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